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商品編號： 9-101-111 出版日期： 2001/06/15 作者姓名： Kaplan, Robert S.;Campbell, Dennis 商品類別： Other 商品規格： 21p 再版日期： 2001/07/11 地域： Massachusetts 產業： Performing arts and museums 個案年度： 2001 - 2001
商品敘述：
The Boston Lyric Opera was the fastest growing opera company in North America during the 1990s. Having successfully completed a move to a larger facility in 1999, the board and general director recognize the need to develop a formal strategic planning and governance process to guide the company into the future. Board members, senior managers, and artistic leaders use the Balanced Scorecard (BSC) as the focus of a multi-month strategic planning process that develops a strategy map and objectives in the four BSC perspectives for three core strategic themes. This case describes the high-level scorecard development, its cascading down to departments and individuals and the directors'' interactions--using the Balanced Scorecard--with the artistic leaders and board of directors.
涵蓋領域：
Personal finance;Performance indicators;Balanced scorecard;Boards;Decision making and problem solving;Community development;Marketing strategy;Strategic planning;Strategy execution;Financial statements
相關資料：
, (9-102-074), 17p, by Robert S. Kaplan;, (XLS642), 0p, by Robert S. Kaplan, Dennis Campbell
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